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Payment Options and Guarantee

Purchase with Confidence that your payment is 100% protected.



Payment Options:

Valencia Energy and Power, Inc. offers a few Payment Options and Guarantee for (build to order) custom-built products: These options are here to facilitate flexibility on payments, create trust between Buyers and Company, and guarantee the Buyer with 100% payment protection.


The Order Process: 

1-  Register as an Online Buyer

2- Select the Products and Accessories 

3- Saved it on the Shopping Cart

4- Place a minimum of a 5% deposit to protect your spot in the manufacturing line. 

5- Contact us, and let us know what payment option listed below works best for Buyer.



Pay in Full Option: 

Pay in full with confidence that your order is 100% protected with a trade assurance guarantee program and obtain a certificate of credit for 3% of the power system cost. These credits can be applied immediately for any additional accessories, or toward the purchase of an extended warranty program.

Furthermore, the products move faster through the manufacturing and assembling process. The product is not delayed on the sideline waiting on draws approval, and all the components can be order on day one.

Standard Payment Policy:

Our company standard policy on payments, and to start the uninterrupted construction of the customer orders is 60% deposit and 40% upon completion. 


Automated Debit Cards Payment:

More flexibility is possible with automatic debit card draws. The product can take up to 6 months for completion. You can place the order with a 25% deposit and make three additional monthly payments of 25% each.  


Online Payments Protection:

Buyers' orders are automatically protected when they purchase online by the standard SSL protocol implemented on our website, and the purchase protection programs commonly offered by credit card companies allow consumers to buy online with the assurance that they are protected if items are defected, damaged, or stolen. This program covers 100% of the items for replacement, repair, or reimbursement. 

Trade Assurance through Alibaba:

Trade Assurance is a free service offered to the customer that pay for online orders through It is like having a free “Insurance Bond.” Designed to create trust between buyers and suppliers. Pay through Alibaba secure payment platform, and buyers are cover with the 100% payment protection program if the products do not ship on time, or if the products do not meet the quality standards as per the contract with the supplier.


Learn more by clicking on the links below:


Exploring Your Financing Options:

Financing and leasing are available through independent financing institutions and depending on the Buyer creditworthiness 100% financing is possible, however, in the majority of the cases the Buyer has an out of pocket cost (or financed by 3rd parties ) of 15% to 20% of the total cost of the units considering for purchase. Click on the links provided below to learn more and be directed to the financier websites to apply.


Secure Order Deposit:

Protect the spot in line with a minimum of 5% deposit. If the Buyer knows the power system requirement already and needs additional time to work on the financing/planning stages, protect your spot inline by placing a minimum of 5% deposit.   

Our Shipping Policy:

We will NOT SHIP under any circumstances until payment in full is received and credit, and we do not provide refunds or accept returns on (build to order) custom-build products after the product order is in process.


However, if Buyer wants or needs to cancel an order, one of our business promoters can help the Buyer to find a home for your unit, reseller, and get your funds returned.


After to Purchasing:

From the moment the order is placed, and funds received, we start to order components and cutting material to speed the construction of your project. Therefore, please make sure that you've carefully read the product description before making a purchase.

Valencia Energy & Power, Inc. and all our employees remain faithful to our founding principles - to offer the most reliable, renewable, and affordable power, with the highest quality service to all our customers.


Contacting Us:

Considers us for your upcoming power project, we guarantee your satisfaction. If you have any questions regarding the power requirement or you need additional information, please do not hesitate to contact us.


Thank you


This document was last updated on March 2020


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